Frequently Asked Questions (FAQs) – Manage My Vessel
What is Manage My Vessel?
Manage My Vessel is a cloud-based yacht management software designed for professional yacht managers, crew, and fleet operators. The platform streamlines operations like ISM compliance, crew management, maintenance tracking, inventory, document control, and more — all in one secure portal.
Who uses Manage My Vessel?
Our software is trusted by:
- Yacht management companies
- Superyacht captains and crew
- Fleet operators
- Compliance and safety officers
- Maritime corporate owners
Whether you manage a single yacht or a global fleet, MMV can scale to meet your operational needs.
Is your software ISM and MLC compliant?
Yes. Manage My Vessel was designed with maritime safety and labor compliance in mind. We support International Safety Management (ISM) and Maritime Labour Convention (MLC) requirements, including:
- Safety drills & documentation
- Crew certifications
- Audit tracking
- Incident reporting
- Operational procedures
Can I use Manage My Vessel for multiple yachts or an entire fleet?
Yes. The platform supports both individual yachts and multi-vessel fleet operations, with centralized dashboards for oversight and reporting. You can manage permissions by vessel, department, or crew role.
What features are included in Manage My Vessel?
Key features include:
- ISM/MLC Compliance Tools
- Crew & HR Management
- Maintenance Scheduling
- Inventory & Spare Parts Tracking
- Document Library & Version Control
- Budgeting & Purchase Orders
- Safety & Security Procedures
- Audit Trails & Reporting
We also offer custom modules based on your operational needs.
Is the software cloud-based or do I need to install anything?
Manage My Vessel is 100% cloud-based. There’s nothing to install, and all updates happen automatically. You can access your yacht’s data securely from anywhere in the world using a web browser.
Is there a mobile version?
Yes. Our platform is optimized for tablets and smartphones, allowing captains and crew to complete tasks, inspections, and updates in real time — even when on board.
How secure is my data?
We use bank-level encryption and best-in-class security protocols to protect your vessel’s data. Our cloud infrastructure includes daily backups, role-based access, and audit logs to meet maritime security standards.
Do you offer training or onboarding?
Yes. We provide personalized onboarding for yacht managers, crew, and staff. Our support team is available to train your team and ensure a smooth rollout across all users.
Can the software be customized for my company’s operations?
Absolutely. We offer modular tools and custom workflows that can be configured to match your company’s processes, reporting needs, and compliance standards.
What kind of customer support is available?
Our support team offers:
- 24/7 technical assistance
- Email and live chat
- Personalized onboarding
- System walkthroughs and updates
We’re known for our industry knowledge and hands-on support.
How do I get started with Manage My Vessel?
You can schedule a demo or contact us to speak with a member of our team. We’ll walk you through the features, pricing, and help tailor the system to your yacht or fleet’s needs.